Privacy Policy

Effective Date: July 2026

Never Lose Another Lead ("we," "us," or "our") operates neverloseanotherlead.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or opting in to receive text messages from us, you agree to the practices described here.

Who We Are

Never Lose Another Lead is an AI automation service based in Laurel, Maryland. We provide automated lead response, missed-call text-back, appointment setting, and AI receptionist services to businesses. Contact us at [email protected].

Information We Collect

We collect information you give us directly through the chat widget on our website: your name, your mobile phone number, and the content of the messages you send us. We may also automatically collect basic technical information such as your IP address and browser type through standard web analytics.

How We Use Your Information

We use the information you provide to respond to your inquiry by text message, follow up with you about the services you asked about, schedule appointments or calls at your request, provide customer support, and improve our website and services.

SMS and Text Messaging

When you submit your phone number through the chat widget on our website and check the consent box, you are giving us express written consent to send you text messages at that number, including messages sent using automated technology. Consent is not a condition of any purchase.

Message frequency varies based on your interaction with us. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message you receive from us. After you reply STOP, we will send one final confirmation message, and you will not receive further text messages from us unless you opt in again. Reply HELP to any message for assistance, or email us at [email protected]. Mobile carriers are not liable for delayed or undelivered messages.

We Do Not Sell or Share Your Information

We do not sell, rent, or share your phone number, SMS opt-in information, or consent data with any third parties for their own marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with third parties for marketing purposes.

We may share information only with service providers who help us operate our business, such as our messaging platform and CRM provider, and only to the extent necessary for them to perform those services on our behalf. We may also disclose information if required by law or to protect the rights, safety, or property of Never Lose Another Lead or others.

Data Retention

We retain the information you provide for as long as needed to respond to your inquiry, provide our services, and comply with our legal obligations. You may request deletion of your information at any time by emailing [email protected].

Your Choices

You may opt out of text messages by replying STOP, and you may request access to, correction of, or deletion of your information by emailing [email protected].

Children's Privacy

Our services are not directed to anyone under 18, and we do not knowingly collect information from children.

Security

We take reasonable measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when we post the revised policy with a new effective date.

Contact Us

Never Lose Another Lead Laurel, Maryland [email protected]